Professional Scrum Master™ I (PSM I)

Exam Introduction

The Professional Scrum Master™ I (PSM I) is an official certification from scrum.org This course validates mastery of Scrum fundamentals and the ability to apply them in practice. The 16-hour preparatory training, delivered by an internationally recognized Professional Scrum Trainer, offers a comprehensive and in-depth approach to the principles, practices, and values of Scrum. This course is designed for Scrum Masters, Agile Coaches, leaders, companies, and professionals who wish to have a solid understanding of the role of the Scrum Master and the dynamics of agile teams.

Learning is based on real-world experiences, case studies, and practical exercises, enabling the development of essential skills to facilitate teams, remove impediments, and foster a culture of inspection and adaptation. The live online format makes the training accessible to participants from different countries, while maintaining direct interaction with the instructor and colleagues. As an added benefit, the course offers robust preparation for the PSM I exam, significantly increasing the chances of passing.

Exam Requirements

The PSM I exam does not require formal prerequisites, but a thorough reading of the Scrum Guide is recommended, as all certification content is based on this official reference. Participation in the PSM course strengthens understanding of the theory and promotes applied learning, combining concepts, facilitation practices, and real-world Scrum Master experience within development teams. The exam is known for its conceptual rigor, demanding clarity in the interpretation of Scrum roles, events, artifacts, and rules.

Participants who take the course are entitled to one free attempt at the exam and, if they are unsuccessful on the first attempt, they receive a second attempt at no cost within a specific timeframe. This flexibility provides greater confidence to the candidate and supports the certification process.

Benefits of Certification

The PSM I certification is globally recognized and significantly enhances the resumes of professionals working with agile methodologies. It demonstrates solid knowledge, a commitment to excellence, and the ability to guide teams towards high performance. For companies, having certified Scrum Masters represents greater agile maturity, higher quality deliverables, and better adaptation to market demands.

The course also promotes networking, exchange of experiences, and collective knowledge building, factors that enrich professional practice and accelerate career advancement. Furthermore, PSM I is the first step towards advanced certifications such as PSM II and PSM III, further expanding opportunities in the agile world.

For whom it is addressed

This training and certification is designed for Scrum Masters, Agile Coaches, Product Owners, team leaders, consultants, executives, project managers, software developers, and all professionals involved in product development who wish to deepen their understanding of Scrum. It is also suitable for companies undergoing agile transformation and wanting to increase the maturity of their teams.

Professionals from other areas, such as HR, marketing, operations, and innovation, can also benefit, especially those working in complex contexts that require collaborative, adaptive, and value-oriented structures.

Program content

1. Scrum Fundamentals and the Role of the Scrum Master

Overview of Scrum and its importance in agile software development
Scrum Principles and Values: Transparency, Inspection, and Adaptation
Scrum Master's role as servant leader and team facilitator
Responsibilities and Characteristics of an Effective Scrum Master

2. Scrum Framework: Roles, Events and Artifacts

Detailed overview of roles: Scrum Master, Product Owner and Development Team
Exploring Scrum events: Sprint, Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective
Scrum artifacts: Product Backlog, Sprint Backlog, and Increment
Definition of “Done” and its importance in quality

3. Coaching and Facilitating Scrum Teams

Facilitating Scrum Meetings and Fostering a Culture of Collaboration
Team coaching for self-organization and accountability
Removing impediments and promoting an effective work environment
Building high-performance teams and continuous engagement

4. Agile Planning and Estimation with Scrum

Fundamentals of Agile Planning in a Scrum Environment
Estimation techniques: Planning Poker, T-Shirt Sizing, etc.
Backlog prioritization and continuous refinement
Managing expectations and communicating with stakeholders

5. Facilitating Organizational Change and Agile Culture

The role of the Scrum Master in facilitating organizational change
Promoting a culture of agility and continuous improvement
Working with distributed teams and organizational diversity
How to deal with common challenges in Scrum adoption

6. Metrics, Indicators and Continuous Improvement

Using Metrics to Facilitate Continuous Improvement: Velocity, Burn-Down, and Burn-Up Charts
Analysis of team quality and performance indicators
Implementing continuous improvement practices through Retrospectives
Using metrics to support transparency and informed decision-making

7. Closing and Certification

Preparing for the Professional Scrum Master (PSM I) Certification Exam
Review of essential Scrum concepts and practices
Additional Resources and Support for Ongoing Certification
Next steps and continued development as a Scrum Master

Differential

The biggest differentiator of the PSM I is its intellectual rigor: the exam is not based on rote memorization, but rather on a genuine understanding of Scrum and how to apply the framework to address real-world problems. The certification is valid for life, widely recognized in the global market, and valued by companies that adopt agility as a business strategy.

The training complements this requirement by delivering a practical, interactive learning experience led by an internationally certified instructor. The combination of solid theory, case studies, and dynamic exercises creates an environment conducive to evolving as a Scrum Master, developing facilitation skills, gaining self-confidence, and significantly increasing the chances of success in certification.