ICP-ACC Agile Coaching Certification Program
The ICP-ACC (ICAgile Certified Professional – Agile Coaching) course is a professional certification provided by ICAgile focused on developing agile coaching skills in leaders, scrum masters, Agile Coaches, managers and members of agile teams. The 21-hour course is designed to provide an in-depth understanding of the responsibilities and skills required to become an effective agile coach.
1. Introduction to Agile Coaching
- What is Agile Coaching?
- Difference between coaching, mentoring, facilitation and training
- Agile Coaching Stance
- Fundamental skills of an Agile Coach
2. Fundamentals of Agile Coaching
- Agile principles and mindset
- Agile Coach Roles and Responsibilities
- When to be a mentor, coach or facilitator
- Alignment of objectives and expectations with teams
3. Facilitation Tools and Techniques
- Facilitation of agile meetings and ceremonies
- How to facilitate planning sessions, retrospectives, and refinement
- Consensus building and conflict resolution
- Creating a safe and collaborative environment
4. Individual Coaching Skills
- Establishing rapport and trust with coachees
- One-on-one coaching: Active listening and questioning techniques
- Personal and professional development through coaching
- Tools for self-development and continuous improvement
- Coaching for team empowerment and autonomy
5. Agile Team Coaching
- Stages of team development (Tuckman's model)
- How to help teams become self-organizing and high-performing
- Team coaching versus individual coaching
- Facilitating the process of continuous improvement in teams
- Troubleshooting common problems in agile teams
6. Coaching for Agile Scalability
- Coaching in large-scale agile organizations
- Overcoming the challenges of scaling agile practices
- Mentoring and coaching for leaders and managers in an agile organization
- Facilitating Agile Transformation Across Multiple Teams and Departments
7. Organizational Change Coaching
- Understanding the dynamics of organizational change
- Developing an agile mindset in leaders and managers
- How to create an agile and sustainable organizational culture
- Strategies to facilitate agile adoption at different levels of the organization
- Common challenges and resistance to agile transformation
8. Mentoring Practices
- Distinction between mentoring and coaching
- How to Develop an Effective Mentoring Relationship
- Support the continued growth and development of teams
- Mentoring for emerging leaders and agile coaches
9. Ethical and Professional Aspects of Agile Coaching
- Ethics and integrity in agile coaching
- Agile Coach Responsibilities in Different Scenarios
- Managing conflicts of interest and ethical issues
- Maintain a neutral and impartial stance
10. Simulations and Coaching Practice
- Practical team coaching exercises
- Simulations of individual coaching sessions
- Real-time analysis and feedback
- Practice facilitating agile sessions and ceremonies
- Collaborative feedback between participants and instructors
11. Closing and Next Steps
- How to apply the knowledge acquired in everyday life
- Opportunities for continuous development as an Agile Coach
- Maintenance of ICP-ACC certification
- Exploring career opportunities as an Agile Coach
Who is it for?
- Scrum Masters who want to expand their coaching skills
- Agile Coaches seeking certification and professional development
- Leaders and managers working in agile environments
- Consultants who support teams and organizations in agile transformation
- Professionals interested in acquiring advanced skills in agile coaching
